Privacy Policy
Last Updated: November 2024
At Luna Kalm Coaching, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.
1. Information We Collect
We may collect the following information when you use our website:
- Personal Information: Name, email address, phone number, or other details provided through contact forms or bookings.
- Non-Personal Information: IP address, browser type, and usage data for improving website functionality and user experience.
2. How We Use Your Information
We use the information collected for the following purposes:
- To respond to your inquiries or provide requested services.
- To send occasional updates or newsletters if you’ve opted in.
- To improve our website and services through usage analytics.
3. Data Security
Your data is stored securely, and we take all reasonable measures to protect it from unauthorised access, misuse, or disclosure. We do not share your personal information with third parties unless required by law or with your explicit consent.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.
5. Your Rights
Under GDPR, you have the following rights regarding your data:
- Access, correct, or delete your personal data.
- Withdraw consent for data processing.
- Request a copy of the data we hold about you.
To exercise these rights, please contact us at support@lunakalmcoaching.com.
6. Third-Party Services
We may use trusted third-party services for payment processing, email marketing, or website analytics. These providers are GDPR-compliant and handle your data securely.
7. Retention of Data
We only keep your data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
8. Updates to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page, and significant updates may be communicated via email.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: support@lunakalmcoaching.com
- Phone: +44 7472 958 351